Terms & Conditions of Supply

Thank you for choosing Caddy Storage Systems to provide for your vehicle storage solutions.

The supply of goods and services by Caddy Storage to you is governed by these Terms and Conditions of Supply.

1. Ordering

1.1 All written quotations given to you by Caddy Storage are valid for thirty (30) days from the date of the quotation. You acknowledge and agree that you understand the contents of the written quotation, these Terms and Conditions of Supply and that all matters discussed between you and the Caddy Storage sales person that are relevant to the supply of goods and services to you have been accurately recorded in the quotation.

1.2 If you agree with the quotation you may place an order for goods and services in accordance with the instructions outlined in the quotation. If Caddy Storage
accepts the order, you agree and authorise Caddy Storage supply the goods and services to you in accordance with the quotation and on these Terms and Conditions of Supply.

1.3 All products fitted into a vehicle will be fitted in a ‘best fit’ scenario decided by the fitting staff. Any specific measurements or specifications relating to the placement or construction of products specifically required by the customer must be specified at the time of the quotation and noted in writing on the quotation, or if there are amendments to the quotation they must be added to the quotation no less than seven (7) days prior to the job being started. All amendments to the quotation must be made in writing and signed by all parties. No responsibility is taken by Caddy Storage, its agents, brokers or motor dealers for information not supplied in writing by the end user or original quotation holder and the consequences of not having the specified information.

1.4 No penalties, refunds or discounts will apply to any Caddy Storage branch, agent, broker or motor dealership for noncompliance of the quotation by the customer; it is the responsibility of the customer to ensure all specific requirements for the quotation are in writing on the quotation and/or any technical drawings requested. Any changes or alterations (must be in writing) made to the quotation during the build process will incur extra charges for modifications. No responsibility will be taken by Caddy Storage, its agents, brokers or motor dealerships for time lost or late delivery due to noncompliance of the quotation conditions by the end user or original quotation holder.

1.5 Any penalties for noncompliance of time deadlines as per any tender document or tripartite agreements will be adhered to as per the legal agreement in that document. All tripartite agreements and contracts must be signed and witnessed by all three (3) parties before any commencement of contracts can begin.

2. Prices, Deposits & Payments

2.1 The price for all goods and services supplied by Caddy Storage to you is the price set out in the quotation and includes GST unless stated otherwise.

2.2 If Caddy Storage has agreed to produce ‘made to order’ goods to your specifications, you must pay a 50% non-refundable deposit when Caddy Storage accepts your order.

2.3 Unless otherwise agreed by Caddy Storage, you must make full payment for the goods and services supplied to you before you remove your vehicle from Caddy Storage’s premises. All products remain the property of Caddy Storage until goods are paid for in full. You must not withhold payment or make any deduction from the invoiced price or any amount owing to Caddy Storage without its prior written consent. Any discrepancy between the goods and services to be supplied under the quotation and the goods and services supplied which requires rectification will be rectified by Caddy Storage within a reasonable time.

2.4 Caddy Storage accepts bank cards, payment by EFTPOS and fleet cards, with the following surcharges. Caddy Storage does not accept American Express or Diners Card.

• Bank card / Visa / MasterCard – a surcharge of 1.2% of the total price may apply
• EFTPOS – no extra charge

2.5 If you have a credit account with Caddy Storage, you must make full payment within 30 days from the end of the month which the invoice is dated, in which case you must pay by bank direct deposit, cash or cheque only.

2.6 Caddy Storage may charge you interest on any overdue amounts at the rate which is 3% per annum above the then current cash rate target of the Reserve Bank of Australia, calculated from the due date for payment until the day of full and final payment. Caddy Storage may charge up to a $100 administration fee on any returned or dishonoured cheques.

2.7 By ordering goods and services from Caddy Storage, you agree to these Terms and Conditions of Supply (with or without signatures). Caddy Storage reserves the right to pass on any fees and charges related to the recovery costs of any debt collection agency or lawyer in recovering money owed to Caddy Storage or any of its branches.

3. Title & Risks

3.1 Notwithstanding delivery of the goods to you, title in the goods will not pass to you until you have paid all amounts owing to Caddy Storage and until all outstanding monies have been paid to Caddy Storage, Caddy Storage will be entitled, without the necessity of giving any notice, to remove (and where necessary disconnect) the goods from your vehicle.

3.2 You acknowledge that clause 3.1 creates a purchase money security interest in the goods which Caddy Storage is entitled to register as such under the Personal Properties Securities Act 2009 (Cth) (PPSA). You waive your right to be provided with verification statements under s 157 of the PPSA. You and Caddy Storage agree that neither of us will disclose to any third person information referred to in section 275(1) of the PPSA and that this is a confidentiality agreement for the purposes of section 275(6) of the PPSA.

3.3 Risk of loss or damage to the goods will pass to you when your vehicle is made available to you at Caddy Storage’s premises.

4. Cancellations

4.1 Once accepted by Caddy Storage, you may only cancel an order by a request in writing sent via email to Caddy Storage to info@caddystorage.com.au

4.2 You agree to pay to Caddy Storage any product and material costs that Caddy Storage, in its sole discretion, considers it is unlikely to
recoup as a result of your cancellation.

4.3 In the case of made to order goods, if you cancel the order after you have paid the deposit specified in clause 2.2, which is non-refundable, you may be required to pay a cancellation fee in addition to any amounts payable under clause

5. Caddy Reinforcement Plate Option

5.1 Caddy Storage manufactures a robust shelving system and brackets so the system can be securely fitted to your vehicle. Due to a number of reasons including vehicle wall thickness, the way the vehicle is driven, the roads on which the vehicle is driven, the weight that is carried in the shelving and the length or type of the vehicle in which the system has been fitted, the walls in your vehicle may not be strong enough to hold the shelving fitted by Caddy Storage. Whilst the brackets and shelving may not fail, the vehicle walls may receive extra stress. It is your responsibility to talk to the Caddy Storage sales staff about whether you should upgrade to Caddy Cantrail Strengthening Plates prior to placing our order with Caddy Storage.

5.2 To the extent permitted by law Caddy Storage is not liable for any personal injury or loss or damage to the goods, your vehicle, cargo or any other item or material supplied or installed by Caddy Storage which arises from or in connection with the vehicle walls not being strong enough to support the brackets and shelving supplied.

6. Warranty and Guarantees

6.1 You acknowledge and agree that any warranties provided by the manufacturer of your vehicle may be void as a result of Caddy Storage supplying goods and services with respect to your vehicle. It is your responsibility to verify this with the provider of such warranties. Caddy Storage will not be liable in any way for any claims or loss suffered in connection with any warranties provided by third parties which cease to be valid or enforceable as a result of Caddy Storage’s supply of the goods and services under these Terms and Conditions of Supply.

6.2 Glass breakage: Caddy Storage Systems does not offer any warranty period relating to the breakage or scratching of glass on any of their own or supplied products. This period commences once the product has been collected by the customer or receipted by a 3rd party (ie. car dealership, freight company, car carrier etc.)

6.3 Ute Canopies: Your Alpha Fibreglass Canopy is covered by Caddy Storage Systems for 3 years from the original date of purchase and subject to normal conditions of use. (This extended warranty applies to canopies purchased after January 2024).

Warranty applies to:

• Issues with the actuator in the central locking / Locks
• Gas struts, needing re-gassing within the first 12 months
• Internal electrical components – excluding any fuses
• Spare parts – only on legit failed due to poor manufacturing within the first 12 months
• Canopy exterior paint defects, which includes paint runs, low gloss, overspray, waves, pin holes, tape marks, polishing and/ or sanding marks and visibility of dust/dirt in the paint at the time of installation

Warranty does not apply to:

• Any modifications and/or work being carried on the canopy or if the canopy is damaged during installation by anyone other than authorized dealers of Caddy Storage Systems
• If the Canopy is mistreated and/or neglected or sold by the original retail customer including improper repair and/or maintenance
• General wear and tear
• Scratched and Broken Glass
• Scratching on the stem of the gas struts
• Twisted or bent gas struts
• Impact or damage due to alteration, acts of nature, terrorism, vandalism / theft, collision, road hazards or adverse conditions
• Damage and/or fading to the paint by stone chips, hail/windstorms, chemical/industrial fallout, bird/animal dropping or any other environmental condition (including underground mining or highly corrosive environments)
• Damage or wear and tear to the vehicle paint finish that is caused by the canopy tailgate resting on the vehicle tailgate

In the event of any claim under this warranty, we shall repair or replace the canopy or take corrective action at our option. In no case shall we accept any responsibility or liability for indirect or consequential loss or damage extending beyond the cost of repairing or replacing the canopy or any expense resulting from the transportation of the canopy to or from the place of repair.

7. Limitation of Liability

7.1 Nothing in these Terms and Conditions or the Express Warranty provided by Caddy Storage limits or excludes any terms, guarantees, warranties, representations or conditions implied or imposed by law which by law may not be limited or excluded. Subject to the foregoing, all terms, guarantees, warranties, representations or conditions which are not expressly stated in these Terms and Conditions are excluded.

7.2 Where Caddy Storage is unable to exclude terms, guarantees, warranties, representations or conditions but is able to limit them, Caddy Storage limits its liability for any breach, at its option, to the repair or replacement of goods, or payment of the cost of repairing or replacing the goods or in the case of services, to supplying the services again or the cost of having the services supplied again.

7.3 To the extent permitted by law, Caddy Storage will not be liable for physical or financial injury, loss or damage (including consequential or indirect loss, loss of profit and loss of opportunity) arising out of the supply or use of the goods or services, however arising, including negligence, except as expressly provided in these Terms and Conditions of Supply.

7.4 Any vehicles left at Caddy Storage premises remain the sole responsibility of the customer and Caddy Storage shall not be liable for any loss or damage to any customers’ vehicle by any cause while left on Caddy Storage premises.

8. Force Majeure

8.1 Caddy Storage will not be liable for any delay or failure to perform its obligations under these Terms and Conditions if such delay is due to any circumstance beyond the reasonable control of Caddy Storage.

8.2 If Caddy Storage is delayed from performing its obligations due to such a circumstance for a period of at least 3 months, Caddy Storage may terminate its agreement with you by giving you 5 business days’ written notice.

9. General

9.1 In these Terms and Conditions, unless the contrary intention appears:

• a person includes a corporation, unincorporated association, partnership, joint venture or public, statutory or governmental association or agency;
• a statute or regulation includes an amendment, replacement or re-enactment of that statute or regulation;
• the word “including” and similar expressions are not words of limitation;
• a reference to conduct includes any omission and any statement or undertaking, whether or not in writing; and
• where an act is to be performed on a day that is not a business day, the act will be required to be performed on the following business day.

9.2 Any notice in connection with these Terms and Conditions will be deemed to have been duly given when made in writing and delivered or sent by facsimile or post to the party to whom such notice is intended to be given, at the address or facsimile number of that party in the Terms and Conditions or to such other address or facsimile number as may from time to time be notified in writing to the other party.

9.3 If any provision of these Terms and Conditions is invalid, illegal or unenforceable, these Terms and Conditions take effect (where possible) as if they did not include that provision.

9.4 Any failure by a party to insist upon strict performance by the other of any provision in these Terms and Conditions will not be taken to be a waiver of any existing or future rights in relation to the provision.

9.5 These Terms and Conditions (together with the quotation) contain the entire agreement of the parties with respect to its subject matter and may only be amended in writing signed by authorised representatives of both parties. For the avoidance of doubt, no terms and conditions printed on or referred to in your offer to purchase or order will be binding on Caddy Storage or have any legal effect unless expressly agreed to in writing by Caddy Storage.

10. Product Maintenance

10.1 Upon receiving your vehicle, regular checking of products installed must be maintained to ensure all fasteners are tightened. It is recommended that a monthly examination be carried out on all fasteners on roof racks, ute canopies and all other relevant products fitted by Caddy Storage.

Monthly examinations on rear steps and rear steps with towbars should include;

1. A general check and tightening of all fasteners if necessary
2. Inspecting all metal surfaces including the mounting bracket and looking for any cracks or signs of metal fatigue
3. Inspecting the overall condition of the towbar; if it is showing rust and/or dirt, it may have been overloaded (do not exceed the towbar/vehicle load capacity)
4. Inspecting vehicle manufacturers metal around mounting plates for any cracks or fatigue; at the sight of evident damage, contact Caddy Storage

11. Vehicle Loading

Your shelving and vehicle accessories that have been fitted to your vehicle by Caddy Storage will increase the tare mass of your vehicle. We suggest you re-weigh your vehicle with these fittings to obtain a revised tare mass. The gross vehicle mass of your vehicle is recorded on the vehicle’s compliance plate or is available from the vehicle manufacturer. The difference between these weights (GVM – revised tare) is the maximum vehicle load and should not be exceeded. You must allow for the weight of fuel and all occupants within this maximum vehicle load and load your vehicle appropriately.

It is the responsibility of the drivers and/or the company they are employed to ensure they do not overload their vehicle.