Please be advised, Caddy Burleigh will be closed at 1pm Friday 23rd August.

Warranty and Guarantees

You acknowledge and agree that any warranties provided by the manufacturer of your vehicle may be void as a result of Caddy Storage supplying goods and services with respect to your vehicle. It is your responsibility to verify this with the provider of such warranties. Caddy Storage will not be liable in any way for any claims or loss suffered in connection with any warranties provided by third parties which cease to be valid or enforceable as a result of Caddy Storage’s supply of the goods and services under these Terms and Conditions of Supply.

Glass breakage: Caddy Storage Systems does not offer any warranty period relating to the breakage or scratching of glass on any of their own or supplied products. This period commences once the product has been collected by the customer or receipted by a 3rd party (ie. car dealership, freight company, car carrier etc.)

Ute Canopies: Your Alpha Fibreglass Canopy is covered by Caddy Storage Systems for 3 years from the original date of purchase and subject to normal conditions of use. (This extended warranty applies to canopies purchased after January 2024).

Warranty applies to:

  • Issues with the actuator in the central locking / Locks
  • Gas struts, needing re-gassing within the first 12 months
  • Internal electrical components – excluding any fuses
  • Spare parts – only on legit failed due to poor manufacturing within the first 12 months
  • Canopy exterior paint defects, which includes paint runs, low gloss, overspray, waves, pin holes, tape marks, polishing and/ or sanding marks and visibility of dust/dirt in the paint at the time of installation

Warranty does not apply to:

  • Any modifications and/or work being carried on the canopy or if the canopy is damaged during installation by anyone other than authorized dealers of Caddy Storage Systems
  • If the Canopy is mistreated and/or neglected or sold by the original retail customer including improper repair and/or maintenance
  • General wear and tear
  • Scratched and Broken Glass
  • Scratching on the stem of the gas struts
  • Twisted or bent gas struts
  • Impact or damage due to alteration, acts of nature, terrorism, vandalism / theft, collision, road hazards or adverse conditions
  • Damage and/or fading to the paint by stone chips, hail/windstorms, chemical/industrial fallout, bird/animal dropping or any other environmental condition (including underground mining or highly corrosive environments)
  • Damage or wear and tear to the vehicle paint finish that is caused by the canopy tailgate resting on the vehicle tailgate

In the event of any claim under this warranty, we shall repair or replace the canopy or take corrective action at our option. In no case shall we accept any responsibility or liability for indirect or consequential loss or damage extending beyond the cost of repairing or replacing the canopy or any expense resulting from the transportation of the canopy to or from the place of repair.

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